1. Introduction & Acceptance
These Terms and Conditions (“Terms”) form the agreement between AMNY (“we”, “us”, “our”) and the customer (“you”, “your”) for the supply of telecommunications services, trading goods (furniture and building materials), or any combination of the same.
By accepting a quotation, placing an order, or instructing AMNY to commence work, you agree to be bound by these Terms. If you do not agree, please do not engage our services.
2. Definitions
- “AMNY” means the Sydney-based telecommunications and trading company located at 31 Shaughnessy Street, Oakhurst, NSW 2761, Australia.
- “Services” means the telecommunications and data cabling installation, repair, and validation work performed by AMNY.
- “Goods” means the furniture, building materials, or other items supplied through our trading division.
- “Quotation” means a written estimate of the cost of Services or Goods provided by AMNY to you.
- “Site” means the premises at which Services are to be performed, or to which Goods are to be delivered.
3. Services Provided
AMNY operates two divisions:
- Telecommunications & Data Cabling — including Cat5e/Cat6 data cabling, voice socket installation, NBN-related cabling, fibre installation and repair, MDF upgrades, structured cabling, WiFi installation, and speed validation testing.
- Trading — sourcing and supply of furniture and building materials for residential, commercial, hospitality and construction projects.
The specific scope of work or supply for any engagement will be set out in the relevant Quotation accepted by you.
4. Quotations & Pricing
Quotations are based on information you provide and (where applicable) a site walk-through. Unless stated otherwise, Quotations are valid for thirty (30) days from the date of issue.
All prices are quoted in Australian Dollars (AUD). Prices may include or exclude GST — this will be specified on the Quotation. Where the Quotation is exclusive of GST, GST will be added to the final invoice at the prevailing rate.
Quotations are estimates based on the scope known at the time. If on commencement we discover circumstances that were not reasonably ascertainable at the quoting stage (for example, hidden cabling pathways or structural issues), we will advise you and provide a revised cost before continuing.
5. Payment Terms
Unless otherwise agreed in writing:
- For telecommunications jobs: payment is due upon completion of the Services, by bank transfer or as otherwise agreed.
- For trading orders: a deposit may be required to confirm the order, with the balance payable on or before delivery.
- For larger projects: a payment schedule may be agreed in advance, set out in the Quotation.
If an invoice is not paid by the due date, AMNY reserves the right to charge interest on the outstanding balance at the prevailing penalty interest rate set under the Civil Procedure Act 2005 (NSW), and to recover reasonable costs of recovery.
6. Cancellation & Rescheduling
You may cancel or reschedule a booked job by giving us at least 48 hours’ notice. Cancellations or no-shows with less notice may incur a call-out fee, which will be advised at the time of booking where applicable.
For trading orders that are bespoke or sourced specifically for your project, cancellation after the order has been placed with our supplier may be subject to a restocking fee or non-recoverable supplier charges. We will explain any such conditions before you confirm an order.
7. Warranty
AMNY warrants that all telecommunications and cabling work will be performed using approved cabling and components, by appropriately licensed technicians, in accordance with applicable Australian standards. We provide a workmanship warranty of twelve (12) months from completion for cabling installations, subject to fair use and the absence of subsequent third-party tampering.
For Goods supplied through our trading division, manufacturer warranties (where applicable) are passed through to you. AMNY does not extend additional warranties beyond those of the original manufacturer or supplier, except where expressly stated in writing.
Nothing in these Terms excludes or limits any non-excludable rights you may have under the Australian Consumer Law.
8. Limitation of Liability
To the maximum extent permitted by law, AMNY’s liability for any claim arising out of or in connection with the supply of Services or Goods is limited, at our option, to:
- Re-supplying or re-performing the Services; or
- Replacing or repairing the Goods; or
- Refunding the price paid for the relevant Services or Goods.
AMNY will not be liable for any indirect, consequential, or special losses, including loss of profits, loss of use, or business interruption, except where prohibited by law.
9. Intellectual Property
All content on the AMNY website — including text, logos, graphics and design — is owned by AMNY or used with permission, and is protected by Australian and international copyright laws. You may not reproduce, modify, or redistribute any part of our website without our prior written consent.
10. Delivery & Risk (Trading Goods)
For trading orders, delivery dates are estimates only and may be subject to supplier lead times. We will commit to delivery dates in writing and will notify you promptly of any change.
Risk in the Goods passes to you upon delivery to the agreed Site. Title in the Goods remains with AMNY until full payment has been received.
You are responsible for ensuring there is suitable access to the Site to receive deliveries, and for inspecting Goods at the time of delivery. Any claims for damage in transit must be raised within 48 hours of delivery.
11. Site Access & Customer Obligations
For Services to be performed on your premises, you must provide:
- Safe and reasonable access to the Site at the agreed time;
- Access to power and water as required for the work;
- Authorisation from any relevant building manager, strata committee, or property owner;
- Disclosure of any known hazards (including asbestos, structural concerns, or electrical risks).
If access is not available at the agreed time and we are unable to proceed, a call-out fee may apply.
12. Variations to Work
Any change to the agreed scope of Services or Goods (a “variation”) must be agreed in writing (including by email or text message). Variations may affect cost and timeline, which we will quote before proceeding.
13. Disputes
If a dispute arises out of or in connection with these Terms, the parties agree to make a genuine effort to resolve the dispute through direct discussion before resorting to formal proceedings. Any unresolved dispute will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
14. Force Majeure
AMNY is not liable for any delay or failure in performing its obligations under these Terms where the delay or failure is caused by an event beyond our reasonable control, including (but not limited to) acts of God, severe weather, government restrictions, supplier failure, or industrial action.
15. Severability & Governing Law
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. These Terms are governed by the laws of New South Wales, Australia, and the parties submit to the exclusive jurisdiction of the courts of that State.
16. Contact
For any questions about these Terms, or to discuss a quotation, order or service request:
- Email: Info@amny.com.au · Vishal@amny.com.au
- Phone: +61 433 203 970
- Mail: AMNY, 31 Shaughnessy Street, Oakhurst, NSW 2761, Australia